Help
Questions, answered
Everything about paying, downloading and getting help.
Buying
How do I pay?+
Checkout runs on Razorpay, so UPI, debit and credit cards, netbanking and popular wallets all work. Prices are in Indian rupees.
What does “pay what you want” mean?+
Some products let you choose your own price above a small minimum. Enter any amount you feel is fair and pay that.
Do I need an account?+
No. Enter your email at checkout and that is it. Your files and the download link are tied to that email.
Can I use a coupon?+
Yes. Tap “Have a coupon?” under the price on the product page and enter the code before paying.
Downloads
When do I get my files?+
Immediately. As soon as payment clears, the confirmation page shows a download button for each file, and the same link is emailed to you.
How long does the link work?+
12 hours from purchase, with three downloads per file. If it expires, use “Email me this link again” on the download page and a fresh link is sent.
I did not get the email.+
Check spam and promotions first. If it is not there, open the download page from the confirmation screen and resend, or reach out via the Contact page with your order id.
Refunds and support
Can I get a refund?+
Because these are digital files delivered instantly, refunds are not automatic. If something is wrong with a file, get in touch within 7 days and it will be sorted out.
Can I share the files?+
Purchases are for your personal use. Please do not redistribute or resell them.
Something else?+
Use the Contact page. Include your order id from the confirmation page or email so it can be looked up quickly.
Still stuck? Get in touch and include your order id.